How to Call Virgin Islands, US
Complete guide to dialing Virgin Islands, US (country code +1-340)
Learning how to call Virgin Islands, US doesn't have to be complicated, whether you're planning a tropical getaway or connecting with loved ones on the islands. This comprehensive guide will walk you through everything you need to know about calling Virgin Islands, US from anywhere in the world. We'll cover step-by-step dialing instructions for both landlines and mobile phones, highlight common mistakes that might prevent your call from going through, and share essential phone etiquette tips to ensure smooth communication. You'll also discover useful numbers for emergencies, travel services, and local resources. By the end of this guide, you'll be confidently making calls to St. Thomas, St. John, and St. Croix without any hassle. Let's get started with the basics of international dialing to this beautiful Caribbean destination.
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Quick Reference
Dialing Instructions
How to Dial Virgin Islands, US
The US Virgin Islands uses country code +1-340, sharing the North American Numbering Plan with the United States, Canada, and other Caribbean territories.
International Dialing Format Structure
The complete dialing format is: +1-340-XXX-XXXX
- +1 = Country code (North American Numbering Plan)
- 340 = Area code for US Virgin Islands
- XXX-XXXX = Local seven-digit number
Note: US Virgin Islands numbers do not use leading zeros, so there's nothing to drop when dialing internationally.
Dialing from Different Countries
From the USA:
Since the US Virgin Islands shares the +1 country code with the United States, simply dial as a domestic long-distance call:
- Dial 1-340-XXX-XXXX
Example: To call +1-340-775-1234, dial 1-340-775-1234
From the UK:
- Dial 00 (UK exit code)
- Then 1-340-XXX-XXXX
Example: To call +1-340-776-5678, dial 00-1-340-776-5678
From Other Countries:
- Dial your country's international exit code (typically 00 or 011)
- Then 1-340-XXX-XXXX
Example from Australia: To call +1-340-777-9012, dial 0011-1-340-777-9012
Specific Dialing Examples
Example 1 - Landline in Charlotte Amalie:
To call +1-340-774-2000 from Germany, dial 00-1-340-774-2000
Example 2 - Mobile Number:
To call +1-340-513-4567 from Canada, dial 1-340-513-4567 (mobile and landline formats are identical)
Example 3 - Business Line in St. Croix:
To call +1-340-778-8000 from Mexico, dial 00-1-340-778-8000
Quick Tips
- No distinction exists between mobile and landline dialing formats
- When calling from the US mainland, treat it as a standard domestic long-distance call
- Save numbers in international format (+1-340-XXX-XXXX) for seamless dialing worldwide
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Common Mistakes
Confusing the Country Code with Area Code
Many callers mistakenly dial +340 instead of +1-340. The US Virgin Islands shares country code +1 with the United States, Canada, and other Caribbean nations. The 340 is actually the area code. Always dial +1 first, followed by 340.
Using Incorrect Exit Codes
Travelers often use their home country's exit code unnecessarily when dialing from mobile phones. The + symbol automatically replaces any exit code (like 011 from the US or 00 from Europe). Simply use + instead of memorizing different exit codes.
Adding Extra Digits
Some callers add a "1" before the area code out of habit, resulting in +1-1-340. This is incorrect. The proper format is +1-340-XXX-XXXX, with only one "1" as the country code.
Dropping the Area Code
Assuming you can skip 340 when calling from US mainland is wrong. Even though they share country code +1, you must always include the 340 area code for Virgin Islands numbers.
Incorrect Spacing
Poor digit grouping causes dialing errors. Use consistent formatting: +1-340-XXX-XXXX for clarity.
Cultural Etiquette
In the US Virgin Islands, phone etiquette blends American practices with Caribbean warmth and hospitality. Understanding local customs helps build better connections whether you're calling for business or personal reasons.
When answering calls, islanders typically use friendly greetings like "Good morning" or "Good afternoon" before identifying themselves. Taking time for brief pleasantries before diving into business matters is expected and appreciated. Rushing through conversations may seem rude.
For business calls, maintain a respectful yet relaxed tone. While professionalism matters, the atmosphere is generally less formal than mainland US practices. Address people using titles like Mr., Mrs., or Dr. until invited to use first names.
The best times to call are between 9 AM and 5 PM on weekdays, avoiding the lunch hour (12-1 PM). Evening calls should be reserved for close friends and family. Avoid calling on Sundays unless absolutely necessary, as this is traditionally family and church time.
Voice messages should be clear and include your name, reason for calling, and callback number. Don't be surprised if responses take longer than expected—island time reflects a more relaxed pace of life.
Cultural considerations include being patient with occasional service interruptions and understanding that relationship-building often takes priority over transactional efficiency. Speaking clearly is helpful, as accents vary, and some residents may speak Caribbean English or Spanish as their first language.
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Emergency Numbers
Emergency Numbers:
- 911 - Police, Ambulance, and Fire Department (unified emergency number)
- 340-774-2211 - Police Department (St. Thomas/St. John)
- 340-778-2211 - Police Department (St. Croix)
- 340-774-9000 - Roy Lester Schneider Hospital (St. Thomas)
- 340-778-6311 - Juan F. Luis Hospital (St. Croix)
- 340-776-6334 - Myrah Keating Smith Community Health Center (St. John)
Important Information:
All emergency numbers work from mobile phones and landlines. The 911 service is free to call and operates 24/7 with English-speaking operators. As a U.S. territory, the Virgin Islands uses the same emergency system as mainland United States. Cell phone coverage may be limited in remote areas, so note alternative emergency contacts when traveling to isolated locations.
Useful Numbers
Directory Assistance & Information Services
- 411: Local directory assistance for finding phone numbers and addresses
- 1-800-555-1212: National directory assistance for toll-free numbers
International Services
- 00: International operator for assistance with overseas calls
Tourist Information
- (340) 774-8784: US Virgin Islands Department of Tourism (St. Thomas)
- (340) 773-0495: USVI Department of Tourism (St. Croix)
Consular Services
Since USVI is a US territory, contact the US State Department:
- 1-888-407-4747: US Citizens Services (from US/Canada)
- (202) 501-4444: US Citizens Services (from overseas)
Utility Services
- (340) 774-3552: Virgin Islands Water & Power Authority
- 511: Travel and road condition information
Medical Non-Emergency
- (340) 776-8311: Schneider Regional Medical Center (St. Thomas)
Tips for Calling Virgin Islands, US
When calling the US Virgin Islands, remember they observe Atlantic Standard Time (UTC-4) year-round with no daylight saving changes. If you're calling from the US mainland's East Coast, add one hour during their daylight saving period (November-March, they're the same time; March-November, they're one hour ahead).
For business calls, aim for Tuesday through Thursday between 10 AM and 3 PM local time—avoiding Monday mornings and Friday afternoons when availability drops. Schedule important business calls at least 48 hours in advance, as the island pace is more relaxed than mainland standards.
Standard business hours run 9 AM to 5 PM, Monday through Friday. Many businesses close early on Fridays or operate shortened hours.
Avoid calling on major US federal holidays, plus local celebrations like Carnival (late April), Transfer Day (March 31), and Hurricane Supplication Day (late July). Many businesses also close during Crucian Christmas Festival (late December-early January).
For clearer communication, speak slowly—mobile reception can be spotty in mountainous areas. Have a backup number ready, and confirm appointments via email. Allow extra time for conversations, as Virgin Islanders value personal connection over rushed exchanges.
Frequently Asked Questions
The country code for the US Virgin Islands is +1-340. The territory shares the +1 country code with the United States and Canada, but uses the distinct area code 340 for all phone numbers in the islands.
To call the US Virgin Islands from a cell phone, dial +1-340 followed by the 7-digit local number. The plus sign (+) can usually be entered by holding the 0 key. The complete format is: +1-340-XXX-XXXX.
No, you don't need to drop any zero when calling the US Virgin Islands because phone numbers there don't begin with a zero. Simply dial +1-340 followed by the 7-digit local number directly.
The cheapest way to call Virgin Islands, US is using ZippCall, which offers affordable pay-as-you-go international calling rates. With ZippCall, you can call from your web browser, iPhone, or Android device with no contracts, no subscriptions, and no hidden fees—just transparent, low-cost rates for calling Virgin Islands, US.
In the US Virgin Islands, dial 911 for all emergencies including police, fire, and medical services. This is the same emergency number used throughout the United States and its territories, providing quick access to emergency response services.
Yes, you can call the US Virgin Islands directly from your web browser using ZippCall. Simply visit the ZippCall website, enter the number you wish to call, and connect instantly without needing to download any software or apps.
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