How to Call Nepal
Complete guide to dialing Nepal (country code +977)
Calling Nepal from abroad doesn't have to be complicated. Whether you're connecting with family, friends, or business contacts, understanding the proper dialing process ensures your call goes through smoothly every time. This comprehensive guide will walk you through everything you need to know about how to call Nepal, including step-by-step dialing instructions for both landlines and mobile phones. We'll cover the most common mistakes people make when calling Nepal and how to avoid them, share essential phone etiquette tips to help you communicate respectfully, and provide a list of useful emergency and service numbers you might need. By the end of this guide, you'll have the confidence to make international calls to Nepal without any hassle or confusion.
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Quick Reference
Dialing Instructions
International Dialing Format Structure
To call Nepal from abroad, follow this standard format:
Exit Code + 977 + Area Code (without 0) + Local Number
Nepal's country code is 977. You must remove the leading zero from Nepalese phone numbers when dialing internationally.
Step-by-Step Dialing Instructions
From the United States:
- Dial 011 (US exit code)
- Dial 977 (Nepal country code)
- Dial the area code without the leading zero
- Dial the local number
From the United Kingdom:
- Dial 00 (UK exit code)
- Dial 977 (Nepal country code)
- Dial the area code without the leading zero
- Dial the local number
From Other Countries:
Replace the exit code with your country's international access code (commonly 00 or 011), then follow with 977 and the Nepalese number.
Specific Dialing Examples
Example 1 - Kathmandu Landline:
Local format: 01-4234567
From USA: 011-977-1-4234567
From UK: 00-977-1-4234567
Example 2 - Pokhara Landline:
Local format: 061-523456
From USA: 011-977-61-523456
From UK: 00-977-61-523456
Example 3 - Mobile Number:
Local format: 984-1234567 or 985-1234567
From USA: 011-977-984-1234567
From UK: 00-977-984-1234567
Important Tips
Dropping the Leading Zero: Nepalese domestic numbers begin with 0, but you must drop this zero when dialing internationally. For example, if a Kathmandu number shows as 01-4234567 locally, you dial only "1-4234567" after the country code.
Mobile Numbers: Nepalese mobile numbers typically start with 97, 98, or 96 (after removing the leading zero). These are 10 digits total when dialed internationally.
Alternative Format: Some phones allow using the + symbol instead of exit codes: +977-XX-XXXXXXX works universally across all countries.
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Common Mistakes
When calling Nepal, avoid these common mistakes that can prevent your call from connecting:
1. Forgetting to drop the leading zero
Nepalese phone numbers often start with zero when dialed domestically (like 01 for Kathmandu). When calling internationally, you must remove this zero after dialing +977. For example, dial +977-1-XXXXXX, not +977-01-XXXXXX.
2. Using the wrong exit code
Many callers use incorrect exit codes for their country. While 011 works for the US and Canada, other countries use different codes (00 in Europe, 0011 in Australia). Alternatively, use + (available by holding 0 on most mobile phones) which works universally.
3. Confusing the country code with area codes
The country code +977 comes first, followed by the area code (1 for Kathmandu, 61 for Pokhara). Some callers mistakenly dial the area code before the country code.
4. Adding unnecessary spaces or dashes
While formatting helps readability, phone systems only recognize numbers. Ensure your device processes the complete number sequence correctly, as some systems may misinterpret spacing.
Cultural Etiquette
When making phone calls in Nepal, understanding local customs helps build respectful communication. Nepalis generally appreciate polite and warm interactions, whether for business or personal matters.
Greetings and Formality
Begin calls with "Namaste" or "Namaskar," which shows respect. In business contexts, use formal titles like "Sir," "Madam," or professional designations. Personal calls among friends can be more casual, but always maintain politeness with elders and new acquaintances.
Timing Your Calls
Avoid calling during early morning hours (before 8 AM) or late evening (after 9 PM) unless it's urgent. Business calls are best made between 10 AM and 5 PM, respecting lunch breaks around 1-2 PM. Fridays and Saturdays are weekends for many government offices.
Business vs. Personal Norms
Business calls should be brief and purpose-driven, though a minute of small talk is appreciated. Personal calls tend to be longer and more relaxed, often including inquiries about family members' well-being.
Voice Messages and Follow-ups
If someone doesn't answer, it's acceptable to leave a brief voice message or send a text message explaining your purpose. Nepalis often prefer callbacks rather than lengthy voice messages.
Cultural Considerations
Speaking clearly and at a moderate pace is valued, as many conversations occur in Nepali or English as second languages. Showing patience during conversations and avoiding abrupt endings demonstrates good manners. Always end calls respectfully with appropriate closing phrases.
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Emergency Numbers
Police: 100
Ambulance: 102
Fire Department: 101
Tourist Police: 1144 (available in major tourist areas)
Disaster Management Hotline: 1130
Women and Children Service Center: 1145
These emergency numbers are toll-free and can be dialed from both landlines and mobile phones throughout Nepal. However, response times may vary significantly between urban and rural areas. The 100 police number offers 24/7 service, though English-speaking operators may not always be available, particularly outside Kathmandu and major cities. In tourist areas like Kathmandu, Pokhara, and popular trekking regions, the Tourist Police (1144) is your best option as operators typically speak English and are specifically trained to assist foreign visitors. Keep your embassy contact information handy as backup, especially when traveling to remote regions.
Useful Numbers
Directory Assistance & Information Services
- 197: Directory Inquiry Service for finding local phone numbers and addresses
- 1498: Nepal Telecom Customer Service for technical support and billing inquiries
International Services
- 186: International Operator for assistance with overseas calls
Tourist & Travel Support
- 1177: Nepal Tourism Board Helpline for travel information and tourist assistance
- 4247041: Tourist Police (Kathmandu) for visitor safety concerns
Embassy Contacts
Contact your embassy directly for consular services. Major embassies are located in Kathmandu's diplomatic quarters.
Utilities & Services
- 1135: Nepal Electricity Authority for power-related issues
- 166: Time Service
- 1180: Nepal Telecom Fault Reporting
Travel Information
- 4113999: Tribhuvan International Airport inquiry
Keep these numbers accessible alongside emergency contacts for comprehensive support during your stay.
Tips for Calling Nepal
When calling Nepal, factor in their UTC+5:45 time zone—one of the world's few quarter-hour offsets. For international calls, aim for Nepal's business hours of 10 AM to 5 PM, Sunday through Friday (Saturday is the weekly holiday). This typically means calling during early morning or late evening in North America, or afternoon/evening in Europe.
For business calls, always schedule appointments in advance. Nepali professionals appreciate formal arrangements and punctuality. Avoid calling during major festivals like Dashain (September-October) and Tihar (October-November), when businesses close for extended periods. Also respect lunch hours between 1-2 PM.
Off-peak rates generally apply during evenings and weekends, though costs vary by provider. Consider using VoIP services like WhatsApp or Skype for economical alternatives, as internet connectivity in urban Nepal is reliable.
For clear communication, speak slowly and articulate carefully—English is widely spoken in business contexts, but accents differ. Expect occasional line quality issues in remote areas. Have backup contact methods ready, and confirm received information by repeating key details. Starting conversations with friendly pleasantries aligns with Nepali communication customs.
Frequently Asked Questions
The country code for Nepal is +977. You need to dial this code before the local phone number when making international calls to Nepal from anywhere in the world. It identifies Nepal in the international telephone numbering system.
To dial Nepal from your cell phone, start with + (or 011 in the US), then dial 977 (Nepal's country code), followed by the area code without the leading zero, and finally the local phone number. For example: +977-1-XXXXXXX for Kathmandu.
Yes, you must drop the leading zero from the area code when calling Nepal internationally. For example, if the local number is 01-XXXXXXX in Kathmandu, dial +977-1-XXXXXXX, removing the zero from the area code.
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In Nepal, the main emergency numbers are: 100 for Police, 101 for Fire Brigade, and 102 for Ambulance. Additionally, 103 is available for tourist police assistance. These numbers can be dialed directly without the country code from within Nepal.
Yes, you can easily call Nepal directly from your web browser using ZippCall. Simply visit the ZippCall website, enter the Nepali phone number you want to reach, and start calling without downloading any software or apps.
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