How to Call Namibia
Complete guide to dialing Namibia (country code +264)
Whether you're planning a business call, connecting with family, or coordinating travel arrangements, knowing how to call Namibia correctly ensures your conversation starts smoothly. Calling Namibia from abroad might seem complicated at first, but with the right dialing sequence, you'll be connected in no time. This comprehensive guide walks you through everything you need for successful international calling to Namibia, including step-by-step dialing instructions, country and area codes, and cost-saving tips. We'll also highlight common mistakes that could prevent your call from going through and share important phone etiquette to help you make a great impression. Additionally, you'll find a list of useful numbers for emergencies, customer service, and essential services. Let's simplify the process of calling Namibia together.
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Dialing Instructions
How to Dial Namibia: Complete International Calling Guide
Calling Namibia requires understanding the international dialing format and country-specific codes. Namibia's country code is +264, and proper dialing ensures your calls connect successfully.
International Dialing Format Structure
The standard format for calling Namibia is:
Exit Code + 264 + Area Code (without leading 0) + Local Number
When dialing internationally to Namibia, always drop the leading zero from local phone numbers.
Step-by-Step Dialing Instructions by Country
From the USA:
- Dial 011 (US exit code)
- Dial 264 (Namibia country code)
- Dial the local number without the leading zero
From the UK:
- Dial 00 (UK exit code)
- Dial 264 (Namibia country code)
- Dial the local number without the leading zero
From Other Countries:
Use your country's international exit code, then follow with 264 and the local number.
Specific Dialing Examples
Example 1 - Windhoek Landline:
Local number: 061 234 5678
- From USA: 011-264-61-234-5678
- From UK: 00-264-61-234-5678
- From mobile: +264-61-234-5678
Example 2 - Namibian Mobile Number (MTC):
Local number: 081 123 4567
- From USA: 011-264-81-123-4567
- From UK: 00-264-81-123-4567
- From mobile: +264-81-123-4567
Example 3 - Swakopmund Landline:
Local number: 064 987 6543
- From USA: 011-264-64-987-6543
- From UK: 00-264-64-987-6543
- From mobile: +264-64-987-6543
Important Tips
Always remove the 0 prefix from Namibian numbers when dialing internationally. Mobile phones typically allow using + instead of exit codes—simply press and hold the 0 key to generate the + symbol, then dial 264 followed by the number.
For cost-effective calling, consider using VoIP services or international calling apps that support Namibian numbers.
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Common Mistakes
When calling Namibia, avoid these common mistakes that can prevent your call from connecting:
Forgetting to drop the leading zero – Namibian phone numbers often start with 0 when dialed domestically (like 061-123456). However, when calling internationally, you must remove this zero. Dial +264 61 123456, not +264 061 123456.
Using the wrong exit code – Many callers forget that the exit code varies by country. US/Canada users dial 011-264, UK callers use 00-264, while mobile users can simply use +264 from anywhere. Check your country's specific exit code.
Confusing the country code with area codes – The country code +264 must come first, followed by Namibia's area code (61 for Windhoek, 64 for Swakopmund, etc.). Never reverse this order or combine them incorrectly.
Including unnecessary spaces or dashes – While spaces help readability, inconsistent formatting can cause dialing errors. Use a standard format: +264 61 123456 or +26461123456.
Not accounting for time differences – Namibia operates on CAT (UTC+2). Calling at inappropriate hours is a common oversight that affects connection success.
Cultural Etiquette
When making phone calls in Namibia, understanding local customs helps create positive connections. Namibians generally appreciate polite, respectful communication that acknowledges their multilingual, multicultural society.
Greetings matter significantly. Start calls with a warm greeting like "Good morning" or "Good afternoon" before stating your purpose. In business contexts, use titles and surnames until invited to use first names. Personal calls can be more relaxed, though initial politeness remains valued.
Business versus personal norms differ considerably. Business calls should be formal, structured, and scheduled when possible. Personal calls allow for longer conversations and relationship-building, which Namibians highly value. Don't rush through personal calls—asking about family and wellbeing shows respect.
Timing is important. Avoid calling during lunch hours (1-2 PM) or late evenings after 8 PM. Business calls work best mid-morning or mid-afternoon. Weekends are reserved for family time, so business calls should wait until weekdays.
Language considerations reflect Namibia's diversity. English is the official language, but many Namibians speak Afrikaans, Oshiwambo, or other local languages at home. If unsure, politely ask which language the person prefers.
Voice messages should be clear and concise. State your name, purpose, and contact information slowly. Many Namibians prefer speaking directly rather than leaving messages, so try calling back if possible.
Patience and courtesy go far. Network connectivity can vary, especially in rural areas, so remain understanding if connections drop or responses take time.
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Emergency Numbers
Police: 10111
Ambulance: 211111
Fire Department: 211111
Emergency Services (General): 112
Namibia's emergency services can be reached through these dedicated numbers. The universal emergency number 112 works from all mobile phones, even without airtime or a SIM card, and is free to call. This number connects you to a central dispatch that can route your call to the appropriate service.
English-speaking operators are generally available, as English is Namibia's official language. Services operate 24/7, though response times may vary significantly between urban areas like Windhoek and remote regions. In rural areas, consider contacting local police stations directly or seeking assistance from lodges and tour operators who often have established emergency protocols and faster access to medical evacuation services.
Useful Numbers
Directory Assistance & Information Services
- 1023: Directory enquiries for local and national numbers
- 0905: International directory assistance
International Services
- 0900: International operator for assisted calls and collect calls
Tourist Information
- Namibia Tourism Board: +264 61 290 6000 (general inquiries and travel assistance)
Embassy & Consular Services
Contact your country's embassy in Windhoek for passport issues, legal assistance, or citizen services. Major embassies maintain 24-hour emergency lines.
Other Useful Numbers
- Telecom Namibia Customer Service: 100 (technical support and billing)
- City of Windhoek Call Centre: 061 290 2010 (municipal services)
- Weather Information: Visit namibmet.gov.na or call +264 61 296 8700
Airlines & Transport
- Air Namibia/FlyNamibia: +264 61 299 6333
- Intercape Buses: +264 61 227 847
Keep these numbers accessible during your stay.
Tips for Calling Namibia
When calling Namibia (UTC+2), timing is crucial for successful connections. The country doesn't observe daylight saving time, simplifying scheduling year-round.
Best calling times: Contact Namibian businesses during their standard hours of 8:00 AM to 5:00 PM, Monday through Friday. Many offices close between 1:00 PM and 2:00 PM for lunch. Avoid calling on weekends when most businesses are closed.
Business etiquette: Always schedule important calls in advance, particularly for formal meetings. Namibians appreciate punctuality and professional courtesy.
Holidays to avoid: Don't call on major holidays including Independence Day (March 21), Workers' Day (May 1), Africa Day (May 25), Heroes' Day (August 26), and Christmas periods. Check the local calendar before scheduling.
Peak considerations: Phone rates are typically lower during evenings and weekends, though you'll sacrifice business accessibility.
Communication tips: Speak clearly as connections can vary in quality. English is widely spoken in business settings, making communication straightforward. Account for potential delays on the line and be patient. If calling mobile numbers, confirm the person's availability beforehand, as coverage varies outside urban areas.
Frequently Asked Questions
The country code for Namibia is +264. You'll need to dial this code before the local phone number when making international calls to Namibia from anywhere in the world.
To dial Namibia from your cell phone, start with + (or your country's international access code), then dial 264 (Namibia's country code), followed by the local phone number without the leading zero.
Yes, you should drop the leading zero from Namibian phone numbers when calling internationally. After dialing +264, enter the local number without its initial zero. For example, if the local number is 061 123456, dial +264 61 123456.
The cheapest way to call Namibia is using ZippCall, which offers affordable pay-as-you-go international calling rates. With ZippCall, you can call from your web browser, iPhone, or Android device with no contracts, no subscriptions, and no hidden fees—just transparent, low-cost rates for calling Namibia.
In Namibia, the main emergency numbers are: 10111 for Police, 211111 for Ambulance services, and 2032270 for Fire services. These numbers can be dialed free of charge from any phone within Namibia.
Yes, you can call Namibia directly from your web browser using ZippCall. Simply visit the ZippCall website, add credit to your account, and start making affordable international calls to Namibia without downloading any software.
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