How to Call Azerbaijan
Complete guide to dialing Azerbaijan (country code +994)
Planning to stay connected with friends, family, or business contacts in the Caucasus region? Learning how to call Azerbaijan doesn't have to be complicated. Whether you're dialing from a mobile phone or landline, our comprehensive guide walks you through everything you need to know about calling Azerbaijan successfully. We'll cover the essential country and city codes, step-by-step dialing instructions for both mobile and landline numbers, and common mistakes that could prevent your call from going through. You'll also discover important Azerbaijani phone etiquette to help your conversations go smoothly, along with a handy list of useful emergency and service numbers you might need. By the end of this guide, you'll be confidently making international calls to Azerbaijan without any hassle.
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Quick Reference
Dialing Instructions
Understanding the International Dialing Format
When calling Azerbaijan, you need to follow this structure: Exit Code + 994 + Area Code (without leading zero) + Local Number. Azerbaijan's country code is +994, and understanding how to properly format your call ensures successful connection.
Step-by-Step Dialing Instructions
Step 1: Dial your country's international exit code
Step 2: Dial 994 (Azerbaijan's country code)
Step 3: Remove the leading zero from the area or mobile code
Step 4: Dial the remaining local number
Specific Examples for Different Number Types
Example 1 - Baku Landline (012 XXX XX XX):
From USA: 011-994-12-XXX-XX-XX
From UK: 00-994-12-XXX-XX-XX
From other countries: Replace exit code accordingly
Example 2 - Mobile Number (050 XXX XX XX):
From USA: 011-994-50-XXX-XX-XX
From UK: 00-994-50-XXX-XX-XX
The leading zero in "050" is dropped, making it "50"
Example 3 - Ganja Landline (022 XXX XX XX):
From USA: 011-994-22-XXX-XX-XX
From UK: 00-994-22-XXX-XX-XX
Again, remove the "0" from "022"
Important Notes About Leading Zeros
Azerbaijan phone numbers displayed locally always start with zero (012, 050, 022, etc.). When dialing internationally, always drop this leading zero. For instance, a Baku number shown as 012-345-67-89 becomes 994-12-345-67-89 internationally.
Country-Specific Exit Codes
- USA/Canada: Use 011 as your exit code
- United Kingdom: Use 00 as your exit code
- Australia: Use 0011 as your exit code
- Mobile phones: Most smartphones allow using + instead of the exit code
Simply press and hold "0" to generate the + symbol, then dial +994 followed by the number without its leading zero.
Quick Reference
Mobile codes in Azerbaijan include 50, 51, 55, 70, and 77. Major city codes include 12 (Baku), 22 (Ganja), and 24 (Sumqayit). Always verify the complete number before dialing internationally.
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Common Mistakes
When calling Azerbaijan, avoid these common mistakes that can prevent your call from connecting:
Forgetting to drop the leading zero: Azerbaijani phone numbers begin with 0 for domestic use, but this must be removed for international calls. If a local number is 012-345-6789, dial +994-12-345-6789, not +994-012-345-6789.
Using incorrect exit codes: Many callers use their own country's exit code inconsistently. Instead of memorizing various exit codes (011 for US, 00 for EU), simply use the + symbol, which works universally from mobile phones.
Confusing the country code with area codes: Azerbaijan's country code is +994, while Baku's area code is 12. Don't combine them as +99412. The correct format is +994-12-XXX-XXXX.
Mixing mobile and landline formats: Mobile numbers in Azerbaijan start with specific prefixes (50, 51, 55, 70, 77). They require different formatting than landlines—typically +994-XX-XXX-XX-XX for mobiles versus +994-XX-XXX-XXXX for landlines.
Adding unnecessary spaces or dashes: While spacing improves readability, inconsistent formatting can cause dialing errors with automated systems. Follow the standard international format consistently.
Cultural Etiquette
When making phone calls in Azerbaijan, understanding local customs helps build better relationships and avoid misunderstandings.
Greetings and Formality
Begin calls with "Salam" (hello) followed by asking about the person's well-being. Azerbaijanis value polite conversation, so avoid jumping straight to business. Use formal address with titles and surnames when speaking to elders, business contacts, or people you've just met. Casual language is acceptable only with close friends and family.
Business vs Personal Calls
Business calls should be professional and scheduled when possible. However, Azerbaijanis often mix personal conversation into business calls as relationship-building is important. Don't be surprised if a business contact asks about your family before discussing work matters.
Timing Considerations
Avoid calling during prayer times if you know the person is religious. The best times are mid-morning or early evening. Late-night calls are generally reserved for close friends or emergencies. Lunch hours (1-3 PM) are usually acceptable for personal calls but less ideal for business.
Voice Messages and Follow-up
Leaving voice messages is common, but many prefer text messages for non-urgent matters. If someone misses your call, they typically call back rather than waiting for a message.
Cultural Considerations
Azerbaijanis appreciate warmth and patience during phone conversations. Rushing through calls or being overly brief may seem cold. Allow time for proper greetings and farewells, showing respect for the relationship beyond the immediate purpose.
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Emergency Numbers
Emergency Services in Azerbaijan:
- Police: 102
- Ambulance: 103
- Fire Department: 101
- General Emergency Number: 112 (connects to all services)
Important Information:
All emergency numbers are toll-free and accessible from both landlines and mobile phones throughout Azerbaijan. The universal 112 number works nationwide and can route your call to the appropriate service.
Language Considerations: English-speaking operators may not always be available, particularly outside Baku. It's advisable to have a local speaker assist with calls when possible, or prepare key phrases in Azerbaijani or Russian.
Service Availability: Emergency services operate 24/7, though response times vary significantly between urban and rural areas. In Baku and major cities, response is generally prompt, while remote regions may experience delays.
Useful Numbers
Directory Assistance: Dial 109 for local directory inquiries and general information services throughout Azerbaijan.
International Operator: Call 107 for assistance with international calls, operator-connected calls, and overseas directory information.
Tourist Information Helpline: Reach 012 493 9716 for tourism-related inquiries, travel guidance, and visitor assistance in English.
U.S. Embassy (Baku): +994 12 488 3300 for American citizen services and consular assistance.
British Embassy (Baku): +994 12 497 5188 for UK nationals requiring support.
Time Service: Dial 106 to hear the current exact time.
Weather Information: Call 115 for local weather forecasts and conditions.
Azerbaijan Airlines: 012 598 4880 for flight information and bookings.
Taxi Services: Use apps like Bolt or call local companies; numbers vary by city.
Keep these numbers accessible during your Azerbaijan visit for convenient access to essential services.
Tips for Calling Azerbaijan
When calling Azerbaijan, account for the Azerbaijan Time zone (UTC+4), which doesn't observe daylight saving time. Calculate the time difference from your location to avoid calling during unsociable hours—typically before 9 AM or after 9 PM local time.
For business calls, aim for Tuesday through Thursday between 10 AM and 4 PM Azerbaijan time, when offices are fully staffed and decision-makers are available. Avoid Mondays and Friday afternoons when people are often busier. Standard business hours run from 9 AM to 6 PM, with many offices closing for lunch between 1-2 PM.
Always schedule business calls in advance—Azerbaijanis appreciate professional courtesy and preparation time. Avoid calling during major holidays like Novruz Bayram (March 20-24), Ramadan, and Eid celebrations, which follow the lunar calendar.
For optimal call quality, use a reliable internet connection or international calling service, as mobile networks can be inconsistent in rural areas. Speak clearly and slightly slower than usual, especially if your contact's first language isn't English. Have key points written down beforehand, and confirm important details via email afterward to prevent miscommunication.
Frequently Asked Questions
The country code for Azerbaijan is +994. You'll need to dial this code before the local phone number when making international calls to Azerbaijan from anywhere in the world.
To dial Azerbaijan from your cell phone, start with + (or 011 in the US), then dial 994 (Azerbaijan's country code), followed by the area code and local number. For example: +994-12-XXX-XX-XX for Baku.
Yes, you should drop the leading zero from the area code when calling Azerbaijan internationally. If the local number is written as 012-XXX-XX-XX, dial +994-12-XXX-XX-XX instead.
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In Azerbaijan, dial 112 for general emergencies (works for all services). You can also dial 101 for fire, 102 for police, and 103 for ambulance services. These numbers are toll-free and available 24/7.
Yes! ZippCall allows you to make calls to Azerbaijan directly from your web browser. Simply log in to ZippCall, add credit to your account, and start dialing—no downloads or special equipment required.
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